Privacy Policy
At Dyslexia Daily, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit Dyslexia Daily and any related websites, landing pages, online courses, mobile applications, and digital services (collectively, the “Website”).
Dyslexia Daily provides trusted dyslexia resources, dyslexia support, reading and spelling help, literacy intervention programs, and online dyslexia courses for children, teenagers, adults, parents, teachers, and schools.
By using our Website, you agree to the terms of this Privacy Policy.
Who We Are
Dyslexia Daily is owned and operated by Transformation Trust.
Our mission is to provide practical, evidence-based information, dyslexia strategies, and educational programs to help individuals with dyslexia improve reading, spelling, writing, and confidence.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and payment information
- Mailing address
- Course enrolment details
- Survey responses
- Support enquiries
Non-Personal Information
Information collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the Website
- Referral source
- General geographic location
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Remember your preferences
- Personalize content
- Measure Website performance
- Track conversions
- Deliver relevant advertising
- Improve our dyslexia resources and educational services
You can disable cookies through your browser settings, although some parts of the Website may not function properly.
How We Use Your Information
We use your information to:
- Deliver free dyslexia resources and newsletters
- Provide online dyslexia courses and training
- Process purchases and subscriptions
- Respond to support requests
- Send educational emails about dyslexia, reading, spelling, and literacy intervention
- Personalize your experience
- Improve our Website and content
- Conduct analytics and research
- Comply with legal obligations
- Prevent fraud and unauthorized activity
Email Communications
If you subscribe to our newsletter or download a free resource, we may send you emails containing:
- Dyslexia tips and strategies
- Reading and spelling help
- New articles and videos
- Course updates
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email.
Payment Processing
Payments are processed securely by trusted third-party providers such as:
- Stripe
- PayPal
- Other payment processors we may use from time to time
We do not store your full credit card details on our servers.
Third-Party Service Providers
We may share information with trusted service providers that help us operate the Website, including:
- Website hosting providers
- Email marketing platforms
- Payment processors
- Analytics providers
- Customer support systems
- Course delivery platforms
These providers may only use your information to perform services on our behalf and are required to protect your information.
Analytics and Advertising
We may use services such as:
- Google Analytics
- Meta advertising tools
These services help us understand Website usage and improve our marketing.
These services may collect information about your interactions with our Website using cookies and tracking technologies.
You can manage your advertising preferences through:
- Google Ads Settings
- Meta Ad Preferences
Children’s Privacy
Our Website provides resources for parents, teachers, schools, and individuals with dyslexia.
We do not knowingly collect personal information directly from children under 13 without parental consent.
If you believe a child has provided personal information without appropriate consent, please contact us and we will promptly delete the information.
International Visitors
Your information may be stored and processed in countries other than your own, including countries where our service providers operate.
By using the Website, you consent to the transfer of your information to these locations, subject to appropriate safeguards.
Data Security
We use commercially reasonable measures to protect your personal information, including:
- SSL encryption
- Secure servers
- Access controls
- Password protection
- Reputable third-party service providers
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a privacy regulator
To exercise these rights, please contact us using the details below.
Australian Privacy Compliance
For users in Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
For more information, visit the OAIC website.
External Links
Our Website may contain links to third-party websites and educational resources.
We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact form at: